Appendix 5 – Compliance index

Agencies prepare Annual Reports to Parliament under requirements approved by the Joint Committee of Public Accounts and Audit. Detailed below are the page numbers relating to each of the Annual Report requirements.

Item	Page
Letter of transmittal	3
Table of contents	5
Index	154
Glossary	144
Contact officer(s)	2
Internet home page address and Internet address for report	2
Report by the Principal Member	10
Summary of significant issues and developments	10, 14
Overview of Tribunals’ performance and financial results	28
Outlook for following year	10–12
Significant issues and developments – portfolio	10–15
Overview description of the Tribunals	18
Role and functions	18
Organisational structure	23
Outcome and output structure	28
Where outcome and output structures differ from PBS format, details of variation and reasons for change	28
Portfolio structure	23–24
Review of performance during the year in relation to outputs and contribution to outcomes	28
Actual performance in relation to performance targets set out in PBS/ PAES	28
Performance of purchaser/ provider arrangements	80
Where performance targets differ from the PBS/ PAES,	28–29
details of both former and new targets, and reasons for the change	28
Narrative discussion and analysis of performance	10, 14, 28
Trend information	32
Factors, events or trends influencing the Tribunals’ performance	10, 14
Significant changes in nature of principal functions/ services	53
Performance against service charter customer service standards, complaints data, and the Tribunals’ response to complaints	50
Social justice and equity impacts	46
Discussion and analysis of the Tribunals’ financial performance	29
Discussion of any significant changes from the prior year or from budget.	29
Agency resource statement and summary resource tables by outcomes	30
Developments since the end of the financial year that have affected or may significantly affect operations or financial results in future	53
Statement of the main corporate governance practices in place	62
Names of the senior executive and their responsibilities	62
Senior management committees and their roles	62
Corporate and operational planning and associated performance reporting and review	63
Approach adopted to identifying areas of significant financial or operational risk and arrangements in place to manage risks	64
Certification that the Tribunals comply with the Commonwealth Fraud Control Guidelines.	64
Policy and practices on the establishment and maintenance of appropriate ethical standards	63
How nature and amount of remuneration for SES officers is determined	73
Significant developments in external scrutiny	65
Judicial decisions and decisions of administrative tribunals	42
Reports by the Auditor-General, a Parliamentary Committee or the Commonwealth Ombudsman	65
Assessment of effectiveness in managing and developing human resources to achieve Tribunal objectives	69
Workforce planning, staff turnover and retention	71
Impact and features of collective agreements, determinations, common law contracts and AWAs	73
Training and development undertaken and its impact	73
Occupational health and safety performance	75
Productivity gains	10, 28–29
Statistics on staffing	70, 134
Collective agreements, determinations, common law contracts and AWAs	73
Performance pay	73
Assessment of effectiveness of assets management	79
Assessment of purchasing against core policies and principles	80
Number of new and ongoing consultancy services contracts and total actual expenditure on consultancy contracts	79
Absence of provisions in contracts allowing access by the Auditor-General	79
Contracts exempt from the AusTender	79
Report on performance in implementing the Commonwealth Disability Strategy	77
Financial Statements	82
Occupational health and safety (section 74 of the Occupational Health and Safety Act)	75
Freedom of Information (subsection 8(1) of the Freedom of Information Act)	130
Advertising and Market Research (Section 311A of the Commonwealth Electoral Act)	80
Ecologically sustainable development and environmental performance (Section 516A of the Environment Protection and Biodiversity Conservation Act)	77
Grant programs	80
Correction of material errors in previous annual report	80